Warehouse Manager - One Roof
Metro/Makro
Sofia
Additionalinformation
Additional Information
- A key METRO role with direct influence on the success of One-Roof, broad cross-functional exposure, a professional environment and a competitive remuneration and benefits package.
What we offer:
- Good prospects for professional and career development in a fast growing multinational company • Participation in various national and international projects • Continuous training in a state of the art environment • Additional health insurance • 10% discount at our stores
Companydescription
Company Description
The opportunity Join METRO Bulgaria to represent the company in the day-to-day governance of our One-Roof distribution centre. The logistics service provider (LSP) will operate the warehouse and employ the operational workforce. You will act as METRO’s on-site owner of performance, service, stock integrity, compliance and continuous improvement.
Jobdescription
Job Description
- Own the METRO–LSP operating relationship on site, setting priorities, following up commitments and ensuring contractual service levels are achieved.
- Monitor warehouse KPIs including inbound and outbound service, picking accuracy, inventory accuracy, productivity, capacity, losses, damages, claims, safety and cost performance.
- Challenge and support the LSP through structured daily and weekly reviews, root-cause analysis, corrective actions and continuous-improvement plans.
- Protect stock integrity through robust controls, cycle counts, FIFO/FEFO discipline, traceability and reliable ERP/WMS transactions.
- Coordinate closely with Supply Chain, Transport, Stores, Commercial, Quality, Finance, Procurement and IT to ensure smooth end-to-end flow and business continuity.
- Oversee peak readiness, capacity planning, process changes, audits and implementation projects, escalating operational or contractual risks early.
- Ensure the LSP operates in line with METRO requirements for food safety, occupational health and safety, security, sustainability and regulatory compliance.
Qualifications
- University degree in Logistics, Supply Chain, Engineering, Economics or a related field.
- At least 5 years of warehouse or distribution experience, preferably in FMCG, retail, food or a high-volume 3PL/LSP environment.
- Proven experience managing outsourced logistics operations, suppliers, SLAs, KPIs and improvement actions. Contract-management experience is a strong advantage.
- Strong knowledge of WMS/ERP processes, inventory control and warehouse performance analysis; advanced Excel skills are expected and SAP experience is an advantage.
- Confident stakeholder management, sound commercial judgement and a hands-on, fact-based approach to problem solving.
- Fluent Bulgarian and very good working English.
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